| | Buy Online! - The best way to buy! About Us Solely Shoes has been trading since 1993 and is well established as a leading footwear specialist based in Cavern Walks, Mathew Street, Liverpool, England. We are completely dedicated to your total satisfaction. If you have any suggestions or comments regarding our website please email us at feedback@solelyshoes.com.
Contact details
SolelyShoes.com, 24 Cavern Walks Mathew Street Liverpool Merseyside L2 6RE UK.
Tel: [PHONE]
Fax: [FAX]
Email: sales@SolelyShoes.com
837882576.
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| Making A Purchase Sizes All sizes shown on our website are UK sizes or Continental (European) sizes. For all other brands orders should be made in UK sizes. Please use the chart below to convert your size.
| UK | 6 | 6½ | 7 | 7½ | 8 | 8½ | 9 | 9½ | 10 | 10½ | 11 | 11½ | 12 | 12½ | 13 | | Continental (European) | 40 | 40½ | 41 | 41½ | 42 | 42½ | 43 | 43½ | 44 | 44½ | 45 | 45½ | 46 | 46½ | 47 | | US | 7 | 7½ | 8 | 8½ | 9 | 9½ | 10 | 10½ | 11 | 11½ | 12 | 12½ | 13 | 13½ | 14 | | Japanese | 24 | 24½ | 25 | 25½ | 26 | 26½ | 27 | 27½ | 28 | 28½ | 29 | 29½ | 30 | 30½ | 31 |
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. All transactions are charged in UK pounds Sterling (GBP), if you are shopping from outside the UK, your credit card company will convert the amount to your local currency.
Prices are also shown in Euros at 1 GBP = 1.10 Euros. These prices are for guidance only. The rate will vary from day to day and will be provided by our bank at the time of the transaction.
Check current exchange rate at xe.com.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Back-ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
If you are not paying by credit card, please print your receipt and forward a copy with your International Money Order, Bankers Draft or Personal Cheque to the address indicated.
Please make payable to 'Solely' in UK pounds Sterling (GBP) only.
For customers who wish to transfer funds direct from their bank account, please place any order on line in the normal way and select invoice with order and we will advise of bank details by email:
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Shipping And Handling
Shipping and Handling charges and level of service for purchases as follows:
UK - Normally next working day delivery (UPS Standard Service) - FREE [see Returns Policy below]
Europe (EU countries only) - three to four working days delivery (UPS Standard Service) - 1 pair: £13.95, 2 pairs: £19.50, 3 or more pairs: £25.
USA and Canada - two to three working days delivery (UPS Express Service) - 1 pair: £22.50, 2 pairs: £35.00, 3 or more pairs: £40.00.
Rest of the World - three to four working days delivery using most cost effective carrier for destination country - 1 pair: £29.00, 2 pairs: £49.00, 3 or more pairs: £59.
We use U.P.S. for most of our deliveries which means a faster 'Trackable' service. Click on the 'Tracking' link below to track your shipment.
We will not deliver to a P.O. box under any circumstances. |
Delivery Schedule
We deliver your order right away. We will normally send your order to you in two business days. International orders are generally delivered in under three to four days. However, during busy periods, it may take a little longer to process your order. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 20% VAT is included. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee
SolelyShoes.com guarantee your satisfaction. All of our products come with a no quibble guarantee. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0)151 653 6923 (International +44 +44 (0)151 653 6923) or fax us on or write to us at 24 Cavern Walks Mathew Street Liverpool Merseyside L2 6RE United Kingdom |
| Privacy Policy SolelyShoes.com do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
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